Hotline +49 (0)5663 9389 400 (Mo-Fr 10am - 17pm)

Shipping & payment terms

A. SHIPPING INFORMATION

By default, we only ship to the countries listed below. Depending on the scope of your order, the shipment will be made by DPD, DHL or by freight carrier.

The applicable shipping costs can be found in the table below.

If you want to ship to another country, then please write us a message (https://www.wasserfilter-zentrum.de/kontaktformular) and please tell us the article with the quantity and the delivery address with the country and the corresponding postal code.
We will then inform you at short notice, if we can also ship to the desired country and, if necessary, notify you of the shipping costs, as we must inquire about the shipping options and the costs in advance from our shipping partner.

I. Shipping within Germany:

For shipping within the German mainland, we charge a flat rate of € 4.90 per order.
From a gross order value of 40 euros, we ship free of charge.

For items that are in shape, size or weight, e.g. Shipping costs must be shipped by forwarding agency, we charge different shipping costs. This is indicated separately on the respective product page.

II. Shipping abroad:

We deliver to the following countries:

Austria, Belgium, Luxembourg, Netherlands
10,90 EUR per package max. 30kg

Switzerland, Czech Republic, Denmark, Liechtenstein
13,90 EUR per package max. 30kg

France, Great Britain, Monaco
14,60 EUR per package max. 30kg

Hungary, Italy, Poland, Slovakia, Slovenia
15,70 EUR per package max. 30kg

Spain, Ireland, Portugal, Sweden
18,00 EUR per package max. 30kg

Estonia, Finland, Croatia, Lithuania, Latvia, Norway
22,80 EUR per package max. 30kg

Bulgaria, Bosnia and Herzegovina, Greece, Iceland, Romania, Serbia
28,00 EUR per package max. 30kg

Netherlands and France without overseas territories. Denmark without Greenland (GL) and
Faroe Islands (FO). Serbia without Kosovo. Italy including Vatican City (VA).

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases which you are responsible for. These include, for example, costs of transferring money by credit institutions (for example, transfer fees, exchange rate charges) or import duties or taxes (for example, customs duties).

Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and on import VAT at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.


B. PAYMENT INFORMATION

I. National broadcasts

For deliveries within Germany we offer the following payment options, unless otherwise stated in the respective product description:

1. Bank transfer (advance payment)
2. PayPal
3. Invoice *
4. Direct debit *
5. Credit Card *

* Processing via PayPal Plus even without registering with PayPal - you will receive further information, for example. at http://www.zahlungsmittel.org/paypal/paypal-plus/


II. International shipments

For deliveries abroad, we offer the following payment options, unless otherwise stated in the respective product description:

1. Bank transfer (advance payment)
2. PayPal
3. Invoice *
4. Direct debit *
5. Credit Card *

* Processing via PayPal Plus even without registering with PayPal - further information can be found at http://www.zahlungsmittel.org/paypal/paypal-plus/

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