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Water softening system SYR Neosoft Connect 5000

3,948.00€ *
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  • Soft water throughout the house with the SYR Neosoft Connect 5000 water softener. Color touch display for extremely easy operation. One of the first smart soft water systems on the market with two softener columns for continuous soft water supply. Suitable for 2 - 12 persons. Automatic adjustment of the operating mode makes it extremely economical, as it always adapts to the current water consumption. A "smart leak detector" SafeFloor Connect wireless floor sensor is included. Easy to monitor and control via LAN or WLAN, via free SYR app. The decalcification system is of course "Made in Germany".

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    The new NeoSoft Connect 5000 soft water system from SYR operates as a dual system. This... more
    Product information "Water softening system SYR Neosoft Connect 5000"

    The new NeoSoft Connect 5000 soft water system from SYR operates as a dual system. This ensures that soft water is reliably available even during the regeneration phase.   The system is optimally suited for single-family houses and multi-family houses up to approx. 12 persons.

    Automatic adjustment of the operating mode

    The innovative and intelligent automatic adjustment of the operating mode is a real highlight. The integrated turbine of the NeoSoft water softener continuously measures the water consumption, so that the intelligent system can always optimally adapt the operating mode to the water consumption. Whether ECO, STANDARD or POWER - the currently active mode is displayed in green on the 7 " touchscreen. 

    Salt tank with large soft-close lid and salt sensor

    Filling the salt tank is extremely convenient. When the soft-close lid of the system is opened, the tank light is switched on. A motion sensor is also integrated into the lid. When the lid is closed, the sensor automatically measures the salt level via ultrasound without contact. This means that you are always precisely informed when it needs to be refilled. There is no need to enter the salt quantity manually!

    Modern communication

    If the NeoSoft Connect is connected to the Internet via WLAN or LAN, it can be controlled via SYR App. In addition, the registered user receives push notifica
    when, for example, salt needs to be refilled. If the raw water hardness changes, NeoSoft Connect issues a warning. Statistics such as water consumption, a logbook, maintenance settings and execution - the NeoSoft Connect can be operated via touchscreen and in online mode with the SYR app via tablet and smartphone and guides you through each process with clear displays.

    For convenient maintenance or longer periods of absence (e.g. vacation), the softening system can be bypassed without interruption if required.

    Easy installation

    The NeoSoft Connect offers everything for a time-saving and safe connection, as rinse and overflow hoses are already firmly connected to the system. The sandwich connection flange is placed on the SYR universal flange. The flexible hose connections are mounted by means of a torsion-proof plug-in system. Then connect the rinsing and overflow hoses to the drain funnel included in the scope of delivery and fill in the regeneration salt. The installation checklist
    shows whether the installation has been completed in full.

    Saving money and resources

    With the system, there is a savings potential of several hundred euros per year for a single-family household. You will save cleaning agents, detergents, shower gel, hair shampoo, descaler for household appliances and additional maintenance costs for electrical appliances and installations in your household. Lime deposits in pipes or household appliances, as stubborn limestone. Over time, this can lead to constricted water pipes, burnt-out heating coils of washing machines and dishwashers, defective instantaneous water heaters or leaking boilers. In addition, hours of cleaning calcified shower walls, shower stalls, bathtubs, toilets and sinks are eliminated.

    Water quality

    Your water feels noticeably softer. Coffee, tea and food simply taste better due to the softening of the water !

    The advantages of the SYR Neosoft Connect 5000

    • approved for rental and commercial use
    • very low environmentally friendly salt consumption per regeneration
    • Installation with torsion-free flexible armored hoses in plug-in system
    • consumption-dependent, water-saving regeneration
    • 2 softener columns for continuous soft water supply
    • automatic disinfection
    • little space required due to compact design
    • easy operation due to color touch display
    • control and operation via SYR Connect APP
    • illuminated salt tank for easy, quick visual control
    • high throughput capacity
    • protects against limescale in pipes and appliances
    • saves energy
    • automatic control
    • Made in Germany

    Components and design

    The functional parts of the system are made of the highest quality plastic. The housing parts are made of impact-resistant thermoplastic, the rubber parts of ageing-resistant, hard-wearing elastomers. Low-lead, dezincification-resistant brass alloy and stainless steel are used for all other functional parts. The materials used comply with the recognized rules of technology. The plastic parts and elastomers in contact with water comply with the KTW guideline of the German Federal Environment Agency.

    Installation with prefilter

    If you already have a drinking water filter from the DRUFI system at the house connection, the connection is extremely simple. In this case, no installation work has to be carried out on the water-bearing system! The decalcification system is then simply screwed into the sandwich ( see picture 4 ) - DONE! A compact filter and softening unit is created from two fittings.

    And this is how easy it is

    Loosen the DRUFI, flange the connection fitting with integrated blending device, mount the DRUFI again and connect the two hoses of the SYR Neosoft Connect 5000, an additional flange is not required.

    Installation location

    The water softener is installed centrally behind the water meter system. To avoid malfunctions, the softening plant is effectively protected by connecting a drinking water filter (Drufi system) upstream. A pressure reducer must be connected upstream from a pressure of 5 bar. The water to be softened must be clear, free of solid impurities and free of iron and manganese (values within the scope of the TWVO).


    As the softening plant works automatically, salt only has to be refilled regularly. According to DIN EN 806, Part 5, maintenance must be carried out at least once a year, or every six months in the case of communal systems. A maintenance contract through the specialized trade permanently ensures the safe operating function. We will be happy to explain more in a consultation.

    Some tips from our side: Please clean the salt container from incrustations at regular intervals and use only high-quality salt. According to the Drinking Water Ordinance, regenerating salt in Germany, must meet the purity requirements of: DIN EN 973 Table 1/Type A/Table 3. These are the most common causes of faults in water softening systems and are easy to avoid. This will prevent unnecessary, not inconsiderable costs that can be incurred by an installer or the factory customer service!

    Related links to "Water softening system SYR Neosoft Connect 5000"
    Technical details "Water softening system SYR Neosoft Connect 5000"
  • SYR-NeoSoft-5000-Broschuere
  • Neosoft-Connect-5000-Datenblatt
  • Operating pressure: min. 2 bar - max. 8 bar Nominal pressure: max. 10 bar Operating... more
    Technical details "Water softening system SYR Neosoft Connect 5000"

    Operating pressure: min. 2 bar - max. 8 bar
    Nominal pressure: max. 10 bar
    Operating temperature: max. 30°C
    Installation position: main axis vertical
    Medium: drinking water
    Salt tank capacity: 25 kg
    Resin quantity: 2 x 5 liters
    Nominal capacity: 2 x 5 m³ x °dH (ECO), 2 x 10 m³ x °dH (Standard ), 2 x 15 m³ x °dH (Power)
    Salt consumption per regeneration: approx. 0.3 - 1.2 kg
    Electrical connection: 230 V / 50 Hz / 6 W
    Device connection: 12V DC
    Nominal flow rate according to DIN EN 14743: 3m³/h at delta p 1.0 bar
    Nominal flow rate following DIN 1936 (from 20°dH to 8° dH): 4m³/h at delta p 1,0 bar
    Network connections: LAN/WLAN fully integrated

    Overall dimensions (mm): 730 x 522 x 533 (H x L x W)
    Packing dimensions (mm): 590 x 590 x 810 (L x W x H)

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